Planning, Quality and Core Services

 Program Structure

The Planning, Quality, and Core Service Program ensures  the health department accomplishes its mission by providing support in needs  assessment , program planning, program monitoring and tracking, and improving the quality of health services. The program divides its  work  into the following functional units:  Planning, Quality & Accreditation, Core Service Agency, Local Management Board, and Special  Projects.

 

Planning - tracks community health needs, organizes strategic planning, coordinates grant activities, protects patient rights through  Institutional Review Board activities, and participates in a variety of health planning committees and councils

Worcester County health assessments and health improvement plans- The Worcester County community health assessment (CHA)  and  community health improvement plan (CHIP) are developed by Worcester County Health Department with the assistance and advice of  the  Worcester County Health Planning Advisory Council & Local Health Improvement Coalition.

 

 

 

 

Quality & Accreditation: establishes and maintains agency accreditation, coordinates and facilitates quality improvement activities, provides staff training, and develops and maintains agency dashboard measures.

  • The Joint Commission: Worcester County Health Department’s behavioral and ambulatory care programs are fully accredited by The Joint Commission which requires strict adherence to the highest standards of quality and safety in patient care.
  • Public Health Accreditation Board: As of 2014, Worcester County Health Department has received additional accreditation, with a primary focus on the provision of top quality core public health services, under the Public Health Accreditation Board (PHAB)

 

 

 

Worcester County Core Service Agency: 

The Core Service Agencies (CSAs) are the local mental health authorities responsible for planning, managing, and monitoring public mental health services at the local level. CSAs exist under the authority of the Secretary of the Department of Health and Mental Hygiene and also are agents of the county government, which approve their organizational structure. 

The functions of core service agencies are to plan, develop, and manage a full range of treatment and rehabilitation services for persons with serious mental illness in their jurisdiction as stipulated by the Health General Article, 10-10-1203, Annotated Code of Maryland.


Programs

Homeless ID Project
SSI/SSDI Outreach Access and Recovery (SOAR)
Crisis Intervention Team (CIT)

Shelter Plus Care


Purpose

Provide leadership and accountability in Worcester County for the establishment of a diverse, comprehensive and accessible array of quality mental health services responsive to the needs and desires of citizens with mental illness, their families and service providers.  Identify trends and service needs and to promote prevention, outreach, education, referral, advocacy and service delivery through collaboration with the community.
 


Mission


The mission of the Worcester County Core Service Agency is to ensure that people of all ages experiencing mental illness can better manage their illness; achieve their personal goals; and live, work, and participate in their community.

 

Vision

To have a comprehensive, effective and responsive service delivery system that assists consumers in achieving optimum wellness and recovery. 



 

Local Management Board: brings together existing resources at the local level and uses them in innovative ways; ensures implementation of localized, inter-agency service delivery systems for children, youth, and families through a partnership with the Government Office of Children

Local Management Board